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Viewer - can you just click on the screen

Dave Morris, User (Posts: 1)

Mar 16, 2021 12:34:41 pm EDT

Hi, Guys
Just downloaded the Android version of Viewer onto my PHONE and have signed onto a remote computer without problems - however I have a question.

If you want to select something on the remote computer screen you have to move mouse pointer to the item to select it, then click on the phone screen. Obviously, this is a pain on a phone as you would normally just touch the phone screen to simulate moving and clicking the mouse.

I am using the App correctly or is this the only way to select an item on the remote screen without having to move the mouse pointer first?

Kind regards
Dave Morris

Pauline, Support (Posts: 2886)

Mar 16, 2021 5:41:53 pm EDT

Hello Dave,

Thank you for your message.

I am using the App correctly or is this the only way to sel ect an item on the remote screen without having to move the mouse pointer first?

Unfortunately, this is the correct way to select an item on the remote screen when connecting fr om the mobile Viewer, i.e. by moving the mouse pointer to the item first. We plan to release an improved and revamped version of mobile Viewer that will also include a full-fledged address book, but, unfortunately, we cannot provide a specific ETA on this release yet. Sorry for the inconvenience.

Please let us know if you have other questions.

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