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Update issue with viewer
Links used in this discussion
Links used in this discussion
https://www.remoteutilities.com/download/viewer/
Douglas Smart
, User (Posts:
2
)
Jan 05, 2022 2:42:23 am EST
Support level:
Free or trial
I am trying to update the viewer (auto update) from 7.0.0.1 - it goes through the normal update process, and closes the viewer - it then does not restart - when I restart it manually, it has not updated. What is wrong, please?
Conrad Sallian
, Support (Posts:
2987
)
Jan 05, 2022 7:06:15 pm EST
Hi Douglas,
Thank you for your message.
Perhaps, the msi installer is broken on that computer somehow. You can try the following:
1. Manually uninstall Viewer via Windows settings.
2.
Download
and install Viewer.
Hope that helps.
Submit a reply
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