Release Notes

Remote Utilities 7.6.2.0 + RU Server 3.4.3.0

Released on October 16, 2024

• Fixed flickering of tooltips near connections in the main Viewer window.
• Fixed random display of the Host settings protection window during installation.
• Minor fixes and improvements.

Remote Utilities 7.6.1.0 + RU Server 3.4.2.0

Released on October 11, 2024

• Fixed issues with Windows XP support.
• Fixed an issue that sometimes occurred when attempting to set permissions for an object.
• Fixed flickering of tooltips near connections in the main Viewer window.
• Fixed the display of the connection list in the Viewer when changing directories with grouping disabled.
• Fixed an issue with changing the order of address books in the Viewer.
• Fixed a minor issue related to the Host installation process.
• Other minor fixes and improvements.

Remote Utilities 7.5.1.0 + RU Server 3.4.1.0

Released on September 18, 2024

• New codec (nextgen codec) for faster speed and performance. Requires both Host and Viewer update; no effect on Windows XP.
• Improved old codec for faster performance (requires both Host and Viewer update; no effect on Windows XP).
• Automatic quality selection system for the new codec.
• Support for monitor rotation when using the standard capture mechanism.
• Significantly faster file transfer if a good data channel is available (requires both Host and Viewer update for the effect).
• Save/load MSI configurator settings to/from a file.
• Fixed bug with column width in the file transfer module.
• Support for TLS 1.3.
• Added additional command line parameters for Terminal mode.
• Ability to specify a folder when creating a connection from the command line.
• Fixes for automatic import from AD on the Server.
• Fixed IPv6 on the RU Server.
• Miscellaneous fixes.

Remote Utilities 7.2.2.0

Released on October 30, 2023

• Hide the connection alert banner on the Viewer side.
• Improved handling of Viewer settings loading if the file is corrupted.
• Fixed bulk application of Logoff bug when connection grouping is disabled.
• Restoration of the Host service after a fatal crash.
• Smart sorting in columns by Host name and by the last IP address.

Remote Utilities 7.2.1.0

Released on October 10, 2023

• Added Kerberos authentication support in the Windows version.
• Fixed a UI bug related to using the Power Control and Send Message connection modes on multiple connections.
• Resolved an issue with the mass application of the Logoff command.
• Fixed a bug that prevented the deletion of user groups in the server console.
• Implemented fixes for clipboard synchronization issues.
• Improved the sorting functionality in the address book on Viewer and address book manager on RU Server.
• Added the ability to export a saved RU server certificate on the Viewer side.
• Optimized and slightly accelerated server authorization processes.
• Applied fixes for integration issues with firewalls.
• Minor fixes and improvements.

RU Server 3.3.4.0

Released on November 20, 2022

• Fixed authentication stability issues.
• Minor fixes and improvements.

Remote Utilities 7.1.7.0 + RU Server 3.3.2.0

Released on September 2, 2022

• Fixed issues with displaying the folder tree and the address book contents.
• Fixed sorting of users and groups on RU Server.
• Minor fixes and improvements.

Remote Utilities 7.1.6.0 + RU Server 3.3.1.0

Released on August 24, 2022

• Significantly improved display of the folder tree and list of connections on the Viewer (main window) and RU Server (the Address Book Manager) when using large address books that contain hundreds and thousands of connections and folders.
• In the Terminal mode the problem with the transmission of the Shift, Ctrl and Alt key presses has been fixed. This is noticeable when working with programs such as FAR Manager. Also the problem with entering passwords that contain capital letters has been fixed.
• Added compatibility of sending/receiving the clipboard contents on the new Viewer with older versions of Host.
• Minor fixes and improvements.

Remote Utilities 7.1.5.0

Released on July 16, 2022

• Fixed the issue with Host showing an error message when copying rich content on the remote computer.

Remote Utilities 7.1.4.0

Released on July 15, 2022

• Added new clipboard transfer mechanism that supports additional formats such as HTML, RTF, EXCEL, images.
• Minor fixes and improvements.

Remote Utilities 7.1.2.0 and RU Server 3.2.1.0

Released on January 14, 2022

• Fixed the bug with Viewer quitting unexpectedly with an error on Windows XP.
• Minor improvements to RU Server license registration mechanism.
• Minor improvements to the Terminal mode.
• Other fixes and improvements.

RU Server 3.2.0.0

Released on December 31, 2021

• Fixed an issue with RU Server not routing remote connections properly for certain users.
• Minor fixes and improvements.

Remote Utilities 7.1.1.0

Released on December 26, 2021

• A persistent connection alert window shown for trial and free license users was restricted to Internet-ID connections only. This alert is not shown for direct connections.
• Minor fixes and improvements.

Remote Utilities 7.1.0.0

Released on December 20, 2021

• The Terminal mode has been improved—added full command line support and ability to run advanced console apps such as FAR Manager. Windows 10 and later only.
• The Wake-On-LAN command can be sent via an intermediate Host.
• A new type of package—Host EXE— has been added to MSI Configurator.
• You can now launch Viewer with a URI. Use our URI Generator to build a URI link with the necessary parameters.
• Support for Windows 11 interface has been improved.
• A new customer notification system has been implemented in Viewer. Critical alerts and messages about important updates will be delivered directly to Viewer in a non-intrusive manner. The alerts can be dismissed or turned off completely in Viewer options.
• The Online option—which produces a digitally signed Host or Agent package— in MSI Configurator is now only available for paid users.
• A persistent semi-transparent connection alert is now shown at the bottom right corner of the screen for trial and free license users.
• RU Server now requires registration with a valid Remote Utilities license key.
• Minor fixes and improvements.

Remote Utilities 7.0.2.0

Released on May 7, 2021

• Fixed: Issues with settings not applied properly for Agent modules built using the MSI Configurator.
• Minor fixes and improvements.

Remote Utilities 7.0.1.0

Released on April 28, 2021

• Fixed: Some connectivity issues (hanging "worldmap" screen) caused by the screensaver with a black screen running on the remote computer.
• Fixed: Some issues caused by file overwrite prompts in File Transfer mode.
• Fixed: Modal prompts in the File Transfer mode blocking the entire application.
• Fixed: Some issues with the Remote execute connection mode.
• Improved: The "Do not ask for confirmation before installation" checkbox/option in the MSI Configurator has been removed. Now manual installation of the Host from a custom package always requires an explicit user consent.
• Improved: Displaying the search results when doing search in the address book.

Remote Utilities 7.0.0.3

Released on March 26, 2021

• Fixed: License file drag-and-drop onto the drop area in License key storage didn't work in some cases.
• Fixed: Minor issues when uninstalling the product.
• Fixed: Minor issues with Arabic and Hebrew translations.

Remote Utilities 7.0.0.2

Released on March 24, 2021

• Fixed: Full Control and View mode indefinitely showed the "Connecting" screen ("worldmap") in certain conditions.
• Fixed: The Ask user permission feature didn't work when the "Ask only if user logged on" checkbox was enabled.
• Fixed: Various commands in the File Transfer mode, such as Edit (F4) and Execute (F9) did not work properly. This also included issues with overwriting remove files.
• Fixed: The Remote Execute mode protocol has been revamped. Fixed issues with running files and programs as a given user. Both Viewer and Host must be updated for this fix to apply.
• Fixed: Dragging-and-dropping files onto a remote desktop did not work.
• Fixed: Restarting Agent as did not work in certain conditions.
• Fixed: The Monitors dropdown list on the Full Control mode toolbar did not work if the remote desktop was showing the Logon screen.
• Fixed: Simple update mechanism logging improved, plus minor fixes to the mechanism itself.
• Fixed: Viewer main window froze when receiving multiple notifications from RU Server (e.g. about new address books found and license keys available on the server).
• Fixed: A bug with mouse cursor position when clicking.
• Improved: Mouse cursor shape for mobile clients.
• Added: Greek interface language.
• Minor fixes to localization files.
• Other fixes and improvements.

RU Server 3.0.0.1

Released on March 24, 2021

• Greek interface language added.
• Minor fixes to other localization files.

Remote Utilities 7.0.0.1

Released on February 28, 2021

• Fixed: An issue with the Host's "Close remote session if idle" feature that caused remote connection to drop unexpectedly.

Remote Utilities 7.0 + RU Server 3.0

Released on February 25, 2021

New features and improvements

• Centralized license key management on RU Server. You can add license keys on RU Server and deploy them across connected (signed in) Viewers.
• Import of Active Directory computers into RU Server address book on schedule. The server address book can be synced with Viewers using the address book sync role.
• Ability to disable syncing of certain connection properties. This allows multiple techs to have unique properties for the same connections in a synced address book.
• Host log can now optionally be written to Windows event log.
• Program interface now fully supports high DPI resolutions. No ugly scaling on 2K/4K monitors anymore.
• Added Viewer command line parameter that allows you to send username in the command line.
• New blank remote screen mechanism with the ability to add custom text to the remote screen when it's blanked.
• Sending emails with access credentials using the "SMTP" feature (see configurator) now supports TLS 1.2
• Clipboard transfer can now be disabled in Host settings for added security/privacy.
• Maximum address book thumbnail size is now 1024px instead of 250px.
• Added port manager in RU Server settings that allows for more granular port settings. For example, different roles and IP filters can be set for different ports.
• Signing in on a self-hosted server is now in background with the status shown in the status bar
• Viewer-to-RUServer and Host-to-RUServer authentication is now TLS 1.2-based instead of RSA, which makes authentication on the server significantly faster.
• Viewer now automatically signs back in on a self-hosted server if connection is interrupted.
• The "Send clipboard as keystrokes" feature has been added. This may help with entering passwords on a remote Windows welcome screen.
• Host log now displays the originating IP address of the Viewer.
• Overall improved Host, Agent and RU Server logging.

Fixes

• The remote File Transfer folders now open much faster. Note: this feature requires updating both Viewer and Host to the new version.
• Fixed memory leak issues when running Host/Agent on certain configurations that could cause Host/Agent to freeze.
• Fixed NTLM authentication issue in Viewer running on a computer with online Microsoft account.
• Some issues that could make RU server freeze during custom server security authentication or when viewing active/idle connections in the Admin Console.
• Fixed issue with some keys (Enter, Shift) not working on a remote computer in some circumstances.
• Fixed some issues with the advanced mouse scroll.

RU Server 2.8.2.0

Released on November 28, 2019

• Minor fixes and improvements.

Remote Utilities 6.10.10.0

Released on July 2, 2019

• Fixed an issue that caused the system to crash when applying Windows updates KB4503293 and KB4501375 on some systems. It is advised to first update Remote Utilities before applying those Windows updates;
• Minor fixes and improvements.

Remote Utilities 6.10.9.0

Released on April 30, 2019

• Fixed an issue that caused connections in the address book to briefly go offline and back online even on a stable Internet connection.
• Fixed an issue that sometimes caused Host service to stop after authentication.

RU Server 2.7.9.0

Released on April 16, 2019

• Fixed an issue that caused folders and entries in a synced address book on the Viewer side to disappear after being edited.

Remote Utilities 6.10.8.0 and RU Server 2.7.8.0

Released on April 14, 2019

• Synchronization of large address books via the self-hosted server (RU Server) was improved.
• Keyboard input model in Viewer connection properties can now be explicitly selected on the Keyboard tab.
• Fixed an issue with RU Server which would sometimes cause client authentication to drop.
• Fixed an issue with email notifications not sent via SMTP when using non-Latin characters in computer name.
• Minor fixes and improvements.

Remote Utilities 6.10.5.0 and RU Server 2.7.6.0

Released on February 6, 2019

• Fixed an issue with certain keyboard shortucts not working after the previous program update.
• Fixed an issue with blank remote screen feature not working on Windows 10 in some cases.
• Minor fixes and improvements.

Remote Utilities 6.10.3.0 and RU Server 2.7.5.0

Released on January 1, 2019

• Ability to switch to the legacy keyboard input model in Viewer connection properties.
• Fixed an issue with certain Windows hotkeys and key combinations not working.

Remote Utilities 6.10.2.0

Released on December 26, 2018

• Ability to specify your own SMTP settings in the MSI Configurator for the "Send email" feature. Note: This feature has replaced the old mechanism of sending emails via our hosted service.
• Local cursor now takes the shape of the remote cursor. This lets the program display different remote cursor states (such as column resizing arrows) correctly.
• Fixed an issue with some Settings protection checkboxes not saving in Host configuration window.
• Remote printing now works with apps such as Edge and Photos.
• Session video recording consumes less CPU resouces on the Viewer. Session videos now show the remote cursor.
• Fixed an issue with RU Server's Auto-import feature which caused RU Server service to hang/freeze in certain conditions.
• Switching to the main Viewer window is now possible even when an authentication prompt window is being displayed. The authentication prompt window is no longer modal.
• Fixed a bug which would sometimes cause switching the typing focus away from the mini-chage window in Full Control connection mode.
• Minor fixes and improvements.

Remote Utilities 6.9.4.0

Released on October 19, 2018

• Authentication methods Single-password security, RU Security, Windows security and Custom Server Security can now be enabled simultaneously using checkboxes.
• 2-step verification has been added. You can use Google Authenticator or any other similar app to receive the security code when connecting to a remote Host.
• The self-hosted server can now be protected with a PIN-code against unauthorized use of the Internet-ID feature by strangers who happen to find out or guess the server's address and port.
• You can now remotely restart the Agent as administrator (provided you know the credentials) in order to perform the necessary tasks during a remote session, such as installing programs and interacting with UAC prompts.
• The use of the self-hosted server's Internet-ID feature can now be restricted to authorized users only (i.e. permission-based use of the Internet-ID).
• Single-password security is now more clearly separated from Remote Utilities Security in connection properties on the Viewer side. Namely, the password and username/password can be saved separately for each of these two authentication methods.
• Data encryption protocol has been changed to a more modern TLS 1.2.
• Host authority is now verified automatically based on certificates. If Host certificate has been changed the Viewer receives a warning.
• New and more streamlined Host settings interface with a Dashboard that summarizes the most important details.
• The remote screen transfer speed of dynamically changing content (e.g. videos) over slow connections has been increased.
• New "Log off on disconnect" option added to connection properties.
• "Force custom server security" option can now be enabled for a user account on RU Server. This option, when enabled, forces this specific user to connect to Hosts using Custom Server Security only (provided the user is signed in on the server).
• Left-hand mouse support.
• Remote Utilities monitor driver (the one used for blanking remote screen) now works on Windows 10 with secure boot enabled.
• Data transmission protocol for the remote sound feature has been updated. The new protocol is not backward compatible with older versions.
• A bug that would cause a folder in an address book to disappear when dragged onto itself.
• A bug that would cause the notification panel to stay on the desktop even after remote connection was closed or terminated.
• A bug that would cause the address book file to get corrupted in some cases after closing the Viewer.
• A bug that would cause the Viewer to show a warning when trying to unbind hotkeys in Viewer options.
• Minor fixes and improvements.

Remote Utilities 6.8.0.1

Released on August 26, 2017

• Custom Host installers built with the MSI Configurator can now be digitally signed. Learn more
• Minor fixes and improvements.

Remote Utilities 6.7.0.2

Released on July 6, 2017

• An option in the Host settings that when enabled integrates Host with Windows Firewall at system startup.
• A special check/mechanism that should fix the issue with Host service not starting sometimes after the upgrade and issues with uninstalling the Host.
• Fixed issues with Custom Server Security not working properly when Windows security is enabled as an alternative authentication method.
• Minor fixes and improvements.

Remote Utilities 6.7.0.1

Released on June 28, 2017

• A new license type - STARTER license - is now offered.
• The Power Control mode commands (restart, shut down etc.) can now be applied to multiple connections in the address book.
• Automatic online status checks are now available for direct connections. This option needs to be enabled in connection properties.
• Updated display rules for the "Remote Utilities has been installed" message, which appears when "Generate Internet-ID" option is selected during MSI Configuration.
• The "exit" command now works properly in the Terminal mode.
• An issue with the notification panel randomly changing its location on the screen in some circumstances.
• An issue with connections added to a synced address book via code not being synced properly with the server address book.
• A problem with proper Windows username display in the User column in the Details view.
• A problem with the Viewer freezing when Wake-on-LAN is run on multiple connections at once.
• Minor fixes and improvements.

Remote Utilities 6.6.0.7

Released on May 1, 2017

• Custom Server Security, if enabled, now overrides Windows security.
• Minor fixes and improvements.

Remote Utilities 6.6.0.5

Released on April 20, 2017

• Improved "Internet-ID" tab in the MSI Configurator. All Internet-ID settings are now in one place.
• Improved "Settings update" tab in the MSI Configurator.
• When using the "Add using code" feature the remote computer name is automatically used as the connection name.
• The encrypted code sent via email now also contains a custom Internet-ID server address, if used.
• The "Add new connection" button in the contents pane of the address book can now be hidden in Viewer options.
• An automatically generated password created when using the MSI Configurator is now longer and more secure.
• A bug that allowed elevation of remote user's rights when opening Internet Explorer from the notification window has been fixed.
• Minor fixes and improvements.

Remote Utilities 6.6.0.3

Released on March 28, 2017

• Minor fixes and improvements.

Remote Utilities 6.6.0.2

Released on March 27, 2017

• Instant search across all address books open in Viewer.
• Address book navigation bar similar to the address bar in Windows Explorer the navigation bar lets you quickly navigate back along the current path.
• A special "All connections" item in the Viewer address book tree that displays all connections across all address books.
• Permissions in RU-Server address book can now be selectively applied to either the object and its subobjects, object only or subobjects only. This allows for better planning and organization when setting permissions in a multi-user environment.
• European Portuguese interface language.
• Host installation notifications now do not require remote user to click on the Accept button instead an informational message is displayed after Host installation.
• Internet-ID is now 12-digit (e.g. 123-456-789-012) instead of 9-digit (e.g. 123-456-789). This is to eliminate possible duplication issues and improve overall stability.
• An issue with connections showing OFFLINE status even though they were online has been fixed.
• Internet-ID can now be randomly generated on a given Host the "fixed ID" change that was introduced in version 6.5 has now been rolled back.
• Minor fixes and improvements.

Remote Utilities 6.5.0.8

Released on December 12, 2016

• A bug that caused online status notifications still show in the system tray despite the corresponding check box being unchecked in Viewer options
• Minor fixes and improvements

Remote Utilities 6.5.0.7

Released on December 10, 2016

• A bug that would cause creating duplicate Internet-IDs on cloned machines
• Minor fixes and improvements

Remote Utilities 6.5.0.5

Released on December 6, 2016

• Multiple address books that can be synchronized through the RU Server.
• Centralized permissions management in the RU Server. Users and groups can be created, and each user or group assigned different permissions for accessing the address books, synchronized through the server.
• Additional authentication method to the Host – “Custom server security”. With this authentication method the RU server acts as a “domain controller” for the Host. You can use accounts created on the RU server to authenticate on the Host.
• The Blank remote screen feature for Windows 8 and higher (requires agreeing to install an additional driver during Host installation).
• Local address book encryption in the Viewer. When enabled, the user must enter the unlock password to start working with the Viewer and to get access to the contents of the address books.
• RU server now keeps a connection/error log.
• In addition to /name and /password the Viewer now accepts remote computer’s IP address and Internet ID as parameters.
• You can install and uninstall RU printer and RU monitor drivers in the Host settings.
• Chat messages can now be sent by pressing Enter.
• “Run after reboot” option for Agent
• Auto-import - Hosts connected to the self-hosted server (RU Server) are automatically added to a designated address book folder
• Encrypted address books can now be imported into the Viewer
• Connections in the Viewer's address book can now display online status for Internet-ID connection type.
• A notification appears in the system tray whenever a remote PC comes online
• New license type per operator mini.
• Connections can be dragged from a folder in a local address book and dropped into a folder in a cloud address book and vice versa
• RU Server is now capable to maintain up to 100,000 Hosts simultaneously.
• Password prompt window simplified – additional authentication options are available with a click on the Advanced button.
• Speed and performance on slower networks for Windows 8 and higher.
• A remote session starts faster, especially for Internet-ID connections.
• Host logs are now more detailed.
• Integrating of Agent with Windows firewall.
• “Scanning for Hosts” tool dialog
• RU Server configuration window (settings) can now be launched from within Administrator Console
• A bug that caused the files to be irreversibly deleted when the move operation in File Transfer was cancelled or interrupted.
• A bug that caused glitches when multiple monitors in the Full Control were viewed with Economode enabled in the connection properties.
• Host settings are now stored in the SOFTWARE registry key instead of the SYSTEM key. The settings are no longer reset/deleted during Windows 10 upgrades.
• Minor fixes and improvements.
• “Sticking” Alt, Ctrl or Shift key when switching from Full Control window to another window while keeping the key pressed
• Idle or active hosts in the RU Server Administrator Console not showing
• Minor fixes and improvements.

Remote Utilities 6.3.0.6

Released on July 2, 2015

• Minor fixes and improvements

Remote Utilities 6.3.0.4

Released on June 18, 2015

• Q+Alt+Tab switches windows on the local desktop when used in the Full Control Window.
• Alt+F12 Toggles between Full Control and View Only modes when hit in the Full Control/View Only mode window.
• Balloon hint/tooltip of the Host now shows the computer name of the administrator/technician who connected to the remote PC.
• The entire Host icon menu can now be hidden in the Host settings.
• Hiding Host’s tray icon is no longer possible.
• Encrypted block of text not being sent via e-mail by a configured Agent package when using “Automatically generate Host password” in the MSI Configurator.

Remote Utilities 6.3.0.3

Released on June 2, 2015

• Minor fixes and improvements

Remote Utilities 6.3.0.2

Released on May 12, 2015

• You no longer need to launch the Viewer with administrator rights in order to be able to use video chat or session video recording
• Host and Agent crashing/hanging when changing Windows color scheme
• Viewer now remembers its windows position when they are minimized and then restored
• Minor fixes and improvements

Remote Utilities 6.3.0.1

Released on May 8, 2015

• Updated Viewer interface
• Custom field for the “Send ID via e-mail” option
• “Ask user to identify themselves” configuration option now works for all package types (standard, one-click and agent)
• “Restart Host” item in the Host menu
• Ability to generate ID on the remote Host without sending an e-mail
• An option to hide Active Directory tree in the Viewer
• Minor issues with the One-click configuration option
• Internet ID being incorrectly added to the “Direct connection” field in connection properties

Remote Utilities 6.2.0.1

Released on March 26, 2015

• A toolbar button for minimizing the Full Control window when in fullscreen mode.
• RU Server administration console has been added to the Viewer as a built-in tool.
• The checkboxes on the Modes tab in Host security settings were inverted. Now if a checkbox is checked, it means that the corresponding mode is allowed.
• Sync issues between Viewer 6.0.x.x. and Viewer 6.1.x.x that caused the address book to disappear. Now if the sync server has a newer version of the address book than the Viewer version, the sync will not work until the Viewer is updated.
• Some issues with file access rights when using File Transfer mode.
• An issue with the Full Control window freezing with enabled capture sound mode in some operating systems.
• Arrow keys not working in a non-tabbed Full Control window.
• Mini-chat panel in the Full Control window losing focus.

Remote Utilities 6.1.0.3

Released on March 2, 2015

• Simplified registration system. Now you only need to register the Viewer instead of registering each and every Host as before
• Simple 9-digit format for Internet IDs
• Auto-logon now works for Internet ID connections via RU Server
• Blank remote screen option now works with capture alpha-blending windows option
• Access denied error when re-connecting to the same remote PC after reboot
• Issues with importing records into a synced address book
• An issue when the user had to make one extra click in an application window to start typing after switching remote desktops in the Full Control window
• Minor fixes and improvements

Remote Utilities 6.0.0.4

Released on December 17, 2014

• Issue with address book not importing properly using the "Import connections" command.
• Issues when registering version 6 with a free version 5.x license key.

Remote Utilities 6.0.0.3

Released on December 16, 2014

• Address book sync via Remote Utilities Sever (formerly called "GMS").
• Multiple active address books in the Viewer
• Session video recording
• Take screenshot of the remote screen
• Simple chat in the Full Control/View window
• Automatic daily backups of address books in the Viewer
• Agent connection log is now available in %AppData%\RUT_settings after the Agent is closed
• Mapped network drive support in File Transfer mode
• Windows PE 5 support
• Comments field in address book records
• Sort order field in address book records to enable custom sorting
• Send broadcast message using the "Send message" connection mode
• The "Screen Recorder" connection mode now supports multiple monitors
• Protection against address book sync conflicts. Now if a certain Viewer is offline it cannot change/update records in a synced address book.
• Issues with the Agent not properly working with UAC in some cases
• Problem with empty pages when printing some files using the remote printing feature
• Problem with RDP settings not saving properly
• The USERNAME field in email messages sent by a custom MSI installer now correctly reflects the current user logged into the PC
• Minor fixes and improvements

Remote Utilities 5.6.0.6

Released on February 12, 2014

• Minor fixes and improvements.

Remote Utilities 5.6.0.5

Released on January 22, 2014

• Free license for business use for 10 remote PCs.

Remote Utilities 5.6.0.2

Released on January 14, 2014

• Mobile Viewer for iOS and Android.
• When launched by a user with administrative privileges, the Agent module runs as a service thus making it possible to handle UAC prompts remotely. This was previously available with the Host only.
• Desktop Viewer now launches the native RDP client when the RDP connection mode is used.
• The notification panel can now be moved/dragged around the screen.
• Remote Host version and currently logged in user name are displayed in the address book “Detailed” view in Viewer.
• The columns in the “Detailed” view can now be rearranged.
• The one-click installer no longer opens Remote Utilities website after installation.
• Minor fixes and improvements.

Remote Utilities 5.5.3.0

Released on August 4, 2013

• Significantly improved and optimized XML parsing mechanism of the address book.
• Updated Viewer interface.
• A bug with cascade authentication when using "Connect through Host" feature.
• A bug that caused the GMS server IP/DNS address to be erased during remote Host upgrade.
• A bug in the File Transfer mode when connecting to older versions of Host.
• Minor fixes and improvements.

Remote Utilities 5.5.2.0

Released on June 30, 2013

• An error message that appeared when closing the Viewer
• Fixes in the File Transfer mode and other connection modes
• Minor fixes and improvements

Remote Utilities 5.5

Released on June 24, 2013

• Auto reconnect during temporary network breakdowns
• New MSI configurator in the wizard form. New step added to the MSI configurator wizard that allows you to control which settings are applied during the remote Host update.
• A panel/window at the bottom-right corner on the Host side with the list of currently connected Viewers. The remote user can close some or all of the connections. This panel is optional and can be enabled/disabled in the Host settings.
• New "Full screen" view mode. When this mode is on, the window frame is removed but no scaling occurs. If the remote monitor resolution is higher than the local monitor resolution, scrolling is enabled. What was previously "Full screen" mode has been renamed "Full Screen Stretch".
• An option to erase/wipe Host settings from the remote PC when uninstalling.
• License Key Storage now shows the number of unused licenses left for each product key.
• View mode toggle icons have been added to the toolbar.
• Windows serial key is now displayed in the Inventory Manager report.
• Dragging the tab away from the Full Control and View window will pop out the tab into its own window (behavior similar to that of the web browser Google Chrome).
• French interface language. Parlez-vous fran?ais?
• Program operation on Windows 8 has been optimized to improve performance.
• Error log now shows not only the error number but also additional information/explanation about the error.
• "Capture sound" option is now included in the Connection Properties so you can enable it permanently for a selected address book entry.
• A bug that caused the Full Control and View window to change its position and dimensions every time the user switched to another remote screen tab. Now if a user maximizes the Full Control and View window it will stay maximized regardless of the new tabs open.
• A bug that caused an RDP over ID connection to close when minimizing the RDP window.
• Cascade authentication (Connect through Host feature) bug that caused erratic cascade connectivity and required manual logon to each intermediary Host.
• A bug that caused the times for the files in File Transfer mode, both local and remote, to be displayed in UTC time, not local time.
• Minor fixes and improvements.

Remote Utilities 5.4.0.2

Released on January 16, 2013

• The ability to disable remote printer driver installation when configuring an .msi file using MSI Configurator
• Warning if the IP/ID/DNS name field is left blank when adding a new connection.
• Minor fixes and improvements

Remote Utilities 5.4.0.1

Released on January 7, 2013

• Hebrew interface language
• Polish interface language

Remote Utilities 5.4

Released on October 30, 2012

• Remote printing (printing a remote document on a local printer)
• Event/Connection log in the Viewer that helps diagnose connection problems if any
• RDP over ID, a feature that allows you to connect by the RDP protocol using Remote Utilities' ID feature as a tunnel
• "Reboot in Safe Mode with networking" option added to the Power Control connection mode
• Improved Viewer interface and main toolbar
• Fixes in the text chat mode
• Minor fixes and improvements

Remote Utilities 5.3

Released on July 26, 2012

• 4-digit password is now available in RUT Host and Agent
• Ability to show a disclaimer to a remote customer was added to Agent customization settings
• Gateway Mediation Server (GMS) updated to version 1.2
• Agent (formerly "Quick Connect") module interface revamped
• Fixed issues when configuring different types of a distribution file using MSI Configurator
• Fixed issues with the Multiple users and permissions feature

Remote Utilities 5.2.2

Released on July 13, 2012

• Viewer interface has been completely revamped
• Minor fixes and updates to the Host module

Remote Utilities 5.2.1

Released on June 12, 2012

• New program icons
• "Capture sound" feature
• Full control and view window is now located on the same monitor as the Viewer's main window
• A minor bug when configuring Quick Connect using MSI Configurator
• Minor Text chat bugs
• Minor Callback connection bugs
• Other fixes and improvements

Remote Utilities 5.2

Released on April 27, 2012

• Added Active Directory tree browser. Now the RUT-Viewer address book window shows the actual Active Directory tree, and you can connect to any computer right away. You can use the default domain controller for the network where the RUT-Viewer machine is located, or you can specify a different domain controller using a special dialog window.
• Added different users with different permissions for a single RUT-Host. This feature is available for both the security system of Remote Utilities and WinNT security.
• Added an "Ask user permission" option in RUT-Host settings. If this option is set, a message is displayed to the remote user, allowing them to accept or decline a remote connection.
• Added the ability to launch and work when the remote computer is in Windows Safe Mode. The remote PC is available for remote connection after a reboot in Safe Mode.
• Improved RUT-Viewer and RUT-Host installer. Now you do not need to uninstall the program manually before updating. Simply run the new version installer file and follow the installation wizard instructions to update the program.
• Added Windows PE support.
• Improved the Password setting window that appears after the RUT-Host installation has been simplified.
• Removed the outdated video overlay connection mode.
• Removed the HookDrv.dll library, which caused antivirus software to create a false alarm.
• Minor fixes and improvements.

Remote Utilities 5.1.2

Released on January 27, 2012

• Added IPv6 support.
• Minor fixes.

Remote Utilities 5.1.1

Released on January 15, 2012

• Internet ID technology has been optimized for fast Internet connections. For improvements to be seen update both the Viewer and the Host, as well as the GMS (if the latter is used).
• Improved mouse and keyboard response time.
• Improved proxy-server support.
• Improved MSI-Configurator: now the configurator works if RUT-Host is installed (but is not running) on the PC. This works for all configuration options except Quick Connect.
• Custom-built Quick Connect module now always asks user confirmation before sending connection credentials to the administrator's e-mail.
• One-click installer now works in silent mode. However, our website opens in the web-browser during installation.
• Quick Connect now uses simplified Internet ID codes with the mask xxx-xxx-xxx where x is any figure from 0 to 9.
• Fixed issues with keyboard not working in some cases.
• Fixed 'Blank remote screen' feature issue in Windows 7.
• Minor improvements and fixes.

Remote Utilities 5.1

Released on December 12, 2011

• Quick Connect module a stand-alone Host executable that runs without installation and administrative privileges.
• Added the ability to customize QuickConnect with logo and text for branding purposes.
• Added Voice and Video chat connection mode optimized for slow networks.
• Gateway Mediation Server which is a replica of our global Internet ID server, but runs locally and is available for free.
• Tabs to the Full Control and View window, like in a web-browser. This can be disabled in the RUT-Viewer Options.
• Added Remote Settings mode that grants direct access to remote RUT-Host settings via the corresponding item in the RUT-Viewer context menu.
• Added Address Book Manager to allow working with several address books in different places including network locations.
• Added the ability to automatically send the Internet ID and Password to the helpdesk technician via e-mail once the configured QuickConnect module is first run on the remote side.
• Added multiple tabs, Windows 7 like address bar and the ability to transfer files from one remote PC to another in the File Transfer connection mode.
• Added the ability to generate meta-keys for registering RUT-Hosts. This protects the owner of the license from an unauthorized use of their license key. This is especially useful for Helpdesk license owners.
• Added the ability to edit the properties of multiple connections at once.
• Added the ability to show a medium blue globe beside the RUT-Host icon when the connection with an Internet ID server is live.
• Added automatic clipboard sync (so far for plain text only).
• Added new error message system with message log and smart non-intrusive error notifications.
• Added support for HTTP and SOCKS proxy servers both on the RUT-Host and RUT-Viewer side.
• Now all installer and executable files are digitally signed with the certificate issued by DigiCert Inc.
• Added support for proxy server NTLM authentication.
• Improved MSI Configurator tool now this tool allows configuring three different output files: Standard MSI file (.msi), One-click installer (.exe) and QuickConnect (.exe).
• Improved Remote Webcam connection mode by making it transmit the image and sound in the real time using the latest audio and video codecs.
• Improved Block Remote Screen window with the ability to show rich text formatting or a web page.
• Improved the thumbnail previews algorithm in the RUT-Viewer main window.
• Improved RUT-Host installer ??“ now the UAC privileges elevation message shows only once.
• Improved and extended Power Control mode (former "Shutdown" mode).
• Improved and extended Execute mode.
• Minor improvements to the Callback Connection feature.
• Fixed the occasional bugs when the Connect through Host feature was used.
• Fixed bugs with the Internet ID, File Manager and multi-monitor features not working properly in some cases.
• Fixed several bugs in the Screen Recorder connection mode.
• Fixed memory leakage which occurred on the RUT-Host side in some cases.
• Some changes to the user interface.
• Multiple improvements and fixes.

Remote Utilities 5.0.1

Released on May 17, 2011

• Added a new licensing option - Home License

Remote Utilities 5.0

Released on March 8, 2011

• Internet-ID allows connecting over the Internet to a PC which is located behind a firewall or a NAT device. No network configuration on the remote PC side is necessary.
• a new "Helpdesk" licensing option.
• the ability to select a terminal session out of several terminal sessions being active on the remote PC.
• RUT-Viewer now works on Wine in Linux OS.
• the ability to run RUT-Host as current user.
• Modified RUT-Host settings now there are user settings and system settings.
• invitation system. An administrator or a helpdesk specialist generates a special invitation code that contains an Internet ID, a password and a license key. The code is then applied by the user on the remote PC.
• one-click installer as a single EXE-file which automatically installs the configured RUT without any queries.
• RUT-Viewer ping capability that allows to almost instantly determine which computer is on the network.
• Help to RUT-Host (previously Help was available in RUT-Viewer only).
• the ability to view the callback connection query list in RUT-Viewer.
• the ability to activate all callback connections in one click on RUT-Host.
• a new tab called "Users" in the Task Manger connection mode window.
• tree view of connection properties for the Connect through Host feature.
• the speed of browsing the remote registry.
• integration of the RUT-Host with the Windows 7/Vista/2008 built-in Firewall.
• issues with NTLM authentication with Windows 7/Vista/2008.
• issues causing instability of RUT-Host when using the Connect through Host feature.
• Minor improvements and fixes.

Remote Utilities 4.3

Released on September 9, 2010

• video/sound capture module.
• remote registry connection mode.
• a new hotkey for closing the remote connection window.
• import/export of registry keys in the Remote Registry connection mode.
• Remote Web Camera connection mode. Now the Open OGG is used instead of the proprietary WMV.
• Addressed an issue that could cause incorrect work in Full Control/View mode on server operating systems.
• an issue with entering IP addresses in the RUT-Host settings.
• an issue with entering IP addresses in IP-filter settings.
• Minor improvements and fixes.