Hello Ilya,
Thank you for your message.
Please note that the
Full Control connection mode is Remote Utilities's own connection mode and
RDP is Microsoft's technology and the accompanying software (Remote Desktop Services) that does the same.
Please note that the
RDP connection mode that you can see in Remote Utilities Viewer simply runs the
Microsoft's RDP client, nothing more. Unfortunately, we have no control over how Microsoft's RDP client works.
However, perhaps
this thread on the Microsoft help forum might provide a helpful solution.
Hope that helps.
