Community
No sound capture
Links used in this discussion
Links used in this discussion
- https://www.remoteutilities.com/support/docs/rdp/
- https://www.remoteutilities.com/support/docs/full-control-and-view/
- https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/
- https://www.remoteutilities.com/support/forums/forum1/952-can_t-get-reliable-sound-capture
- https://www.remoteutilities.com/about/blog/
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad,
Support (Posts: 2987)
Oct 23, 2018 7:15:09 pm EDT
Hello Petar,
Why, it came out. Beta 2 has been around for almost a month.Well i waited patiently for beta 2, for some reason it didn't came out.
Have you updated both Viewer and Host?Now we have official 6.9.4 and sound capture still doesn't work. Shame on you.
Petar Georgiev,
User (Posts: 11)
Oct 23, 2018 10:56:36 pm EDT
Support level: Free or trial
Well, i can assure you there wasn't beta 2 either in the download section or blog.
See > https://www.remoteutilities.com/about/blog/
Yes, both viewer and host are updated to .4
See > https://www.remoteutilities.com/about/blog/
Yes, both viewer and host are updated to .4
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad,
Support (Posts: 2987)
Oct 24, 2018 4:55:16 am EDT
After we rolled out the final release we quite updated the headings of the blog posts so that they read version 6.9 instead of beta 2.Petar Georgiev wrote:
Well, i can assure you there wasn't beta 2 either in the download section or blog.
See > https://www.remoteutilities.com/about/blog/
Yes, both viewer and host are updated to .4
See our twitter messages of 24 September https://twitter.com/remoteutilities . There are still mentions of beta 2.
Petar Georgiev,
User (Posts: 11)
Oct 24, 2018 10:53:48 pm EDT
Support level: Free or trial
ok, this argue is pointless. Believe me or not, i've checked few times via both Check for update option in the app and the download section of the site.
Now can we focus on no sound capturing?
Now can we focus on no sound capturing?
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad,
Support (Posts: 2987)
Oct 25, 2018 4:31:14 am EDT
Hi Petar,Petar Georgiev wrote:
ok, this argue is pointless. Believe me or not, i've checked few times via both Check for update option in the app and the download section of the site.
Now can we focus on no sound capturing?
Check for update option doesn't check for betas. We wouldn't risk pushing the beta on our customers this ways since many of them use the program in production environment and stability is the key.
Regarding sound capture, we need more information. Specifically, what exactly are you trying to capture? Is it something played back on the computer (like music) or you are trying to capture microphone input?
Petar Georgiev,
User (Posts: 11)
Oct 25, 2018 12:18:11 pm EDT
Support level: Free or trial
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad,
Support (Posts: 2987)
Oct 26, 2018 2:26:21 pm EDT
Petar Georgiev,
User (Posts: 11)
Oct 27, 2018 12:19:18 am EDT
Support level: Free or trial
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad,
Support (Posts: 2987)
Oct 29, 2018 10:11:11 am EDT
Hello Petar,
Unfortunately, we couldn't reproduce the issue. The sound capture works exactly with the very same settings as on your Speaker properties screenshot.
Unfortunately, we couldn't reproduce the issue. The sound capture works exactly with the very same settings as on your Speaker properties screenshot.
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