Community

MSI Configuration Issue

Links used in this discussion

Jia Lin Leong, User (Posts: 9)

Nov 11, 2020 9:13:14 pm EST

Hi, I have generated an agent using the MSI Configuration and put it online for my clients to use it.
However, when they downloaded it fr om the browser, the warning message popped out. Can I know how can I solve this wh ere I do not want this warning message to pop out when downloading the file?

Your help is much appreciated, thank you.

Attached Files

Pauline, Support (Posts: 2830)

Nov 12, 2020 10:29:14 am EST

Hello Jia Lin,

Thank you for your message.

Could you please clarify if you've chosen the Legacy Configurator option on the first step of the configuration process? If this is the case, then this warning might be displayed because the downloaded file is not signed with our digital signature. Could you please try configuring a new installation package and selecting the Online Configurator option instead and see if this helps to resolve the issue?

Hope that helps.

Submit a reply

^* Website time zone: America/New_York (UTC -4)