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How can you remotely query to find out...

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CBA Brother, User (Posts: 18)

Feb 09, 2014 9:13:32 am EST

Support level: Free or trial

How can you remotely query to find out on machines the RUT-Host if you have installed it with some other app?

Conrad Sallian, Support (Posts: 2987)

Feb 09, 2014 10:17:14 am EST

Hello,

I've moved the message to a new topic.
In order to check the availability of Host on machines in a local network, use the Scan for RUT-hosts command.

Peter Wilcox, User (Posts: 38)

Feb 10, 2014 9:29:52 am EST

I know this guy I think he is stating how could you across the Internet with a RMM query for the remote id after it is remotely installed not with the viewer since there is no access the the lan.

Conrad Sallian, Support (Posts: 2987)

Feb 10, 2014 4:39:45 pm EST

There are only two ways to find out the Internet ID of the Host:

1. By being physically present at the Host machine and looking into the Host settings

2. By using "Generate ID and send via email.." option during MSI configuration. When the Host is configured with that option, it will send an email with the ID once it is installed/run.

Hope that helps.

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