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Moving Viewer To a new Windows Laptop.
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James Evans,
User (Posts: 1)
Dec 13, 2022 5:21:06 pm EST
Support level: Mini
We are replacing the current Win 10 Pro with a Newer laptop that has Windows 11 installed. We are running Remote Utilities Viewer version 7.1.7.0 on the Viewer the older laptop. The Hosts are running 7.1.5.0. We have the Mini License. What do we need to do?
Jim E
Jim E
![](/upload/forum/avatar/c42/2020_11_06_0000.png)
Pauline,
Support (Posts: 2830)
Dec 13, 2022 6:54:31 pm EST
Hello Jim,
Thank you for your message.
In order to transfer your current Viewer installation to a new workstation, you need to do the following:
1. Install Viewer on the new computer following this guide.
2. Locate the folder C:\Users\YOUR_USERNAME\AppData\Roaming\Remote Utilities Files\ and the files connections_4.xml and config_4.xml and copy them to the same folder of the new Viewer installation.
This will copy over your General address book and Viewer settings.
3. Alternatively, you can also manually export and import the address book following this guide.
4. Make sure to register your new Viewer with your license key as described here.
Please let us know if you have more questions.
Thank you for your message.
In order to transfer your current Viewer installation to a new workstation, you need to do the following:
1. Install Viewer on the new computer following this guide.
2. Locate the folder C:\Users\YOUR_USERNAME\AppData\Roaming\Remote Utilities Files\ and the files connections_4.xml and config_4.xml and copy them to the same folder of the new Viewer installation.
This will copy over your General address book and Viewer settings.
3. Alternatively, you can also manually export and import the address book following this guide.
4. Make sure to register your new Viewer with your license key as described here.
Please let us know if you have more questions.
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