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Positives Metascan and VirusTotal
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yaek k,
User (Posts: 3)
Jun 27, 2015 2:26:07 pm EDT
Support level: Free or trial
Hello:
I downloaded the latest version available on its website, because it seems an interesting program compared to the competition (prices). I have scanned online and gives many positive, between 9 and 16
This does not give trust to send this file to customer. There are other remote control software which does not give positive or only 1 ...
Metascan-online
https://www.metascan-online.com/en/scanresult/file/89964d1ed71f4115a1a15b290d616904
VirusTotal
https://www.virustotal.com/es/file/1b71e579af7c138736de3dce6fcfa1c3a173be66be0e8bf5 a8ffbd70a4a11296/analysis/1435429233/
I downloaded the latest version available on its website, because it seems an interesting program compared to the competition (prices). I have scanned online and gives many positive, between 9 and 16
![](/upload/main/smiles/5/icon_exclaim.gif)
Metascan-online
https://www.metascan-online.com/en/scanresult/file/89964d1ed71f4115a1a15b290d616904
VirusTotal
https://www.virustotal.com/es/file/1b71e579af7c138736de3dce6fcfa1c3a173be66be0e8bf5
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad Sallian,
Support (Posts: 2987)
Jun 27, 2015 3:14:23 pm EDT
Hello Yaek,
Please, note that it's only McAffee that detects our software as "artemis" (a virus) and this is a false positive. We currently have a response from McAfee that they are considering our false positive report.
As for other detections, these are "riskware", "not-a-virus", "potentially dangerous" etc. It means that the program by its nature is dangerous (remote access software) if misused. Although we usually ask a/v software vendors to also remove that classification, but it's up to them whether to mark a certain program as such or not.
Hope that helps. Don't hesitate to ask me if you have other questions.
Please, note that it's only McAffee that detects our software as "artemis" (a virus) and this is a false positive. We currently have a response from McAfee that they are considering our false positive report.
As for other detections, these are "riskware", "not-a-virus", "potentially dangerous" etc. It means that the program by its nature is dangerous (remote access software) if misused. Although we usually ask a/v software vendors to also remove that classification, but it's up to them whether to mark a certain program as such or not.
Hope that helps. Don't hesitate to ask me if you have other questions.
yaek k,
User (Posts: 3)
Jun 27, 2015 3:27:17 pm EDT
Support level: Free or trial
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