Community
No mouse pointer
Links used in this discussion
Bob Baldwin,
User (Posts: 1)
Sep 05, 2018 2:47:20 pm EDT
Support level: Free or trial
I just installed Host on two PCs. I can access just fine from my PC. However, I cannot seem to do anything on one PC since there is no mouse pointer. On the other PC there is a mouse pointer and seems to be working albeit slowly. It is all the latest version downloaded today.
![](/upload/forum/avatar/6da/2020_11_06_0000.png)
Conrad,
Support (Posts: 2987)
Sep 06, 2018 1:08:23 am EDT
Hello Bob,
Is there a "physical" mouse actually connected to this PC?However, I cannot seem to do anything on one PC since there is no mouse pointer.
Trent,
User (Posts: 56)
Mar 24, 2020 1:13:56 pm EDT
Support level: Free or trial
Bob, be aware that if you are connecting to a host computer that has no physical mouse connected, the mobile apps do not locally render a virtual cursor. A workaround is to enable "Mouse Keys" on the host computer as described in this post:
https://www.remoteutilities.com/support/forums/messages/forum7/message4490/940-cannot-see-mouse-cursor-on-the-remote-computer#message4490
Hope that helps you! It did me!
https://www.remoteutilities.com/support/forums/messages/forum7/message4490/940-cannot-see-mouse-cursor-on-the-remote-computer#message4490
Hope that helps you! It did me!
* Website time zone: America/New_York (UTC -4)