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Anyway to prevent constant "remote desktop connection" errors?
Author: john coleman. Also, the current host version is Version 6.10.5.0 the problem also occurred with previous versions. The affected machines have no problem maintaining a VPN connection on the same internet connection that is being used for the remote viewing.
Remote active directory
Author: snk-nick. If I have RU installed on a clients Domain Controller, am I able to add their AD structure to my viewer? Or is this possible in some other manner (besides running a VPN I guess).
Offline/Unknown Status
Author: Pauline. Hello Christopher, Thank you for your message. I recommend that you use Direct connection. It's the best option to use if your remote Hosts and the Viewer PC are on the same LAN or VPN. Here's a related article on connecting over LAN. If you want a direct connection to constantly show its status then go to Connection properties - Authorization. Select the Check online status for direct connections checkbox: You can read ...
Server Address Book missing
... sometimes network problems may affect how your remote connection works. "As a side note, I can only connect and see the online status of clients when I am on the same LAN as the server if my Viewer PC's network connection is routed through a VPN. For some reason it doesn't work from inside the network. When I'm using my cellular hotspot or another ISP or my VPN it works but I can't connect to the server domain address from inside the network. " This has something to do with your ...
Server Address Book missing
... and disabled signing in to the server so now my Viewer launches much faster. As a side note, I can only connect and see the online status of clients when I am on the same LAN as the server if my Viewer PC's network connection is routed through a VPN. For some reason it doesn't work from inside the network. When I'm using my cellular hotspot or another ISP or my VPN it works but I can't connect to the server domain address from inside the network. A side note to the side note; the only way ...
Direct connect arbitration
....mtl.iweb.com [184.107.1.122] 9 177 ms * 166 ms te8-4.dr7.mtl.iweb.com [184.107.1.38] 10 161 ms * 162 ms jobiworks.com [108.163.130.184] Trace complete. For some other services like router/NAS logins from the cloud or VPN services I use, in their automatic direct connection stuff, I'll start a ping to a client machine and pings will be 100-500ms for about 8 pings, and then drop to 12ms-23ms (depending on if using same ISP as me or the 'other' ISP in our town) as the ...
Just my feedback
... sink some hours into troubleshooting these issues (besides other conflicts, like computer availability for testing, frequently changed login passwords, changed users, powered off PC, etc), I just fallback to existing resources I have available (openvpn, neorouter, VNC, TV, [censored] , etc) and wait on new versions to try. I saw in one of the other forums that you have identified some server bugs and that a new release is imminent. I look forward to trying that new version and hopefully resolving ...
(public ID server) Connections Constantly Dropping
..., perhaps. Our servers can sustain far more load than they experience now so it is very unlikely that the time of day has any significance when it comes to servers themselves. "- It's a far less desirable configuration, but if I establish a VPN connection to this "worse" location, and connect to the remote station by local IP instead of Internet-ID, the issue is reduced (eliminated?)." Direct connection is a totally different thing than Internet-ID.
(public ID server) Connections Constantly Dropping
... 12:00 or 13:00, at which point it gets quite bad and remains so until around ~19:00. Weekends are usually problem free. I've wondered if net usage in local geographic area is a factor. - It's a far less desirable configuration, but if I establish a VPN connection to this "worse" location, and connect to the remote station by local IP instead of Internet-ID, the issue is reduced (eliminated?). Initially, I was planning on trying to get hardware pulled together to set up a local server,...
Automatically Skip Printing Dialogues for Remote Printing
... important to me as this makes working with the POS unacceptable (from a business operations point of view) and I am looking to roll out a POS via Remote Utilities setup in more stores as it seems to be quite a bit faster than our current setup (via VPN). Please let me know any thoughts you might have. Any help is appreciated. Thank you. Mathias