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Is it secure? or not?

Author: john Randal. So in short there is no need for a VPN using your client to connect to my computer at work , correct?


How can i connect to my client

Author: Pauline. Hello Komkrit, Thank you for your message. In case if there is a VPN connection between Viewer and Host you can connect via Direct connection using the VPN IP address of the remote Host. Direct connection type does not require any intermediary (relay) servers and is suitable for isolated networks. Here's a related ...


Unable to connect over internet via Internet ID

... you from using the Internet-ID connection. Before we proceed to further troubleshooting, please try referring to this KB troubleshooting guide and see if the solutions listed there help to resolve the issue. In addition, please note that if you use VPN between Viewer and Host you are advised to use Direct connection instead of Internet-ID connection. Please let us know if the issue persists.


How can i connect to my client

Author: komkrit Kanjanasuwan. 1.internal network to VPN 2.VPN to internal network


Unable to connect over internet via Internet ID

Author: Ryan Tolley. Hi there, I'm trialling this product and all installed fine, initially I added a couple of test machines whilst I was connected over VPN. I used Internet-ID (your servers) and connected fine. Once disconnecting from my VPN, I was no longer able to access the machines, all showing as offline and the error "Unable to connect" before trying to initialise the connection again ...


RU server connection via DNS

... for your reply. Specifying my public IP address directly instead of the DNS service does not work either. I cannot connect to the RU server. NSLOOKUP works flawlessly and the DNS service also works without problems, since I can also establish my VPN connections using this DNS service. I would be grateful for a problem solution, because this way your program cannot be used. Thx Andreas


Error - this authorization method not enabled in remote host settings

Author: Jay W.. I'm struggling desperately to get a connection to a host. I even tried opening up a second one and tried multiple computers to start a remote session. I even tried it with a WinPE Stick from a VPN to exclude firewall and/or blacklisting issues. Doesn't matter if I use the default host or remote, trying to connect via ID, viewer says: "Error - this authorization method not enabled in remote host settings" I have set single password ...


Remote Utilities server - All connections inactive

... monitor or a preview of the remote screen. And in this case they should be visible in the "Active" tab on the server. "prior the Connections would be online all the time with the server being able to switch to connect. When not on vpn, i cannot connect to them all of a sudden. I didnt change my firewall when it was working. I even have server port 5655 open so What else can i check to see why they dont connect off vpn. i didnt change any settings they just went offline and never ...


Remote Utilities server - All connections inactive

... screenshot). This is because i am on their network now and directly connected. The Server connections is still showing idle even if i remote. prior the Connections would be online all the time with the server being able to switch to connect. When not on vpn, i cannot connect to them all of a sudden. I didnt change my firewall when it was working. I even have server port 5655 open so What else can i check to see why they dont connect off vpn. i didnt change any settings they just went offline and never ...


high latency tips

Author: MaxBlitzer. "jim sanders wrote: Hi all, we have a 900ms 2mbit satellite connection. RUT is mostly unusable. Ping to the remote ip isn't perfect but VPN and other services handle it Any ideas? Connection to "NUC-WIN10" established. Socket error. Name: "NUC-WIN10", host: ":5655". Exception class: "EIdConnClosedGracefully". Message: "Connection Closed ...