George Payne's community posts


No service Sunday morning 2/20

George Payne, User (Posts: 9)
Feb 20, 2022 9:59:16 pm EST
Support level: Free or trial
All mine in New Zealand are online and accessible.

Thanks

George

No service Sunday morning 2/20

George Payne, User (Posts: 9)
Feb 20, 2022 5:44:02 pm EST
Support level: Free or trial
Monday here in NZ 11:40 NZDT

Same result with ping - I have paid licenses

Pinging id.remoteutilities.com [64.20.61.146] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.20.61.146:
   Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Please, read this if your license key doesn't work after upgrade

George Payne, User (Posts: 9)
Apr 11, 2021 6:08:03 pm EDT
Support level: Free or trial
I agree with other posts here about the way in which this was handled. Christopher has laid out exactly how the upgrade should have been done which would have allowed users to back out gracefully if they did not want to purchase new licenses.  I have two paid licenses - a 20 user and a 10 user - these were purchased many years ago.

This has been disappointing as it has wasted a lot of time initially trying to add licenses after the upgrade until I realised that I needed to purchase new licenses - time most people don't have to waste.

session timeout

George Payne, User (Posts: 9)
Mar 07, 2016 11:02:51 pm EST
Support level: Free or trial
Great idea thanks

session timeout

George Payne, User (Posts: 9)
Mar 01, 2016 9:58:43 pm EST
Support level: Free or trial
Hi,

Can I add my voice to wanting to have users automatically disconnect after 30 minutes of inactivity.

I run several remote sites with cellular internet access which is more expensive than wired broadband so rather than have someone logged onto a remote all night because they have forgotten to log out I would like to see their session disconnected after a certain period of inactivity.

Generally this is the case in similar software.

Thanks

George