Karen Palomares's community posts


free license is not adding to the license storage

Karen Palomares, User (Posts: 1)
Mar 23, 2018 11:51:25 am EDT
Support level: Free or trial
I had to uninstall my version of viewer. when I re-installed I mistakenly selected 30 trial license. now when I u-installed and reinstalled as a free license, I am getting the trial version of viewer. I tried getting a free license...did not work. I recovered my free license key, but when I try to add it to the license storage, It says that the key was added, but now new line appears, as the instructions suggest....how can I resolve this.
Edited:Karen Palomares - Mar 23, 2018 11:52:43 am EDT