Andrew Levin's community posts


My computer got a blue screen and now my free license is not only gone

Andrew Levin, User (Posts: 1)
Sep 30, 2019 4:54:39 pm EDT
Support level: Free or trial
I recently downloaded version 6.10.10.  I love it and when we go over 10 computer we will be buying.  I set it up and all was well, then I got a blue screen on my computer.  When I got it back up my license key was gone.  I asked for another one (this was before I realized I could resend the original key) and now no matter which I put in when I press Add the key disappears and nothing is added.

It did register originally but that was before the crash.

Any ideas?
Andy