Greg McIntyre's community posts


Change client from AGENT to HOST?

Greg McIntyre, User (Posts: 2)
Jan 29, 2020 12:34:30 pm EST
Support level: Free or trial
Polina - Thanks! That's what I needed. I'll look into the MSI tool more and let you know if I have any other questions or needs. Thanks for the quick response. Have a great day!

Change client from AGENT to HOST?

Greg McIntyre, User (Posts: 2)
Jan 28, 2020 2:01:30 pm EST
Support level: Free or trial
Using AGENT is the easiest way for me to get connected to a new client. However, if they chose to keep me as their IT department I do not see an easy way for me, remotely, to switch them from AGENT to the HOST. Walking new clients through installing HOST is not ideal. So, is there a way to make the switch using the AGENT remote connection?