Marshall Kass's community posts


Getting address book from server to mobile app

Marshall Kass, User (Posts: 3)
Oct 29, 2022 11:58:32 am EDT
I there is no address book, how do you transfer the 200+ entries from the RU Server to them so they can access the PCs on the mobile app?  Individually?

Toolbar usability - address book

Marshall Kass, User (Posts: 3)
Sep 27, 2020 10:27:35 am EDT
There are a few shortcomings on the toolbar
1.  There is only a pin/unpin mode.  The toolbar often obscures a clickable portion of the hosting screen (minimize, close, etc.).  The only way to work with it is to either move the underlying window, or unpin (hide) the toolbar from the top.  Why can't it just be moved out of the way?  The fixed location poses issues, especially when on a smaller screen accessing a host with a larger screen.
2.  The tool bar should be customizable, adding the CTRL-ALT-DEL, copy and paste functions seems a lot more important and functional than the console and the two view manager buttons. If you ask around, I will bet the copy, paste, CTRL-AL-DEL are the most used functions and are difficult to access and I am equally sure that the fixed toolbar is problematic for more than just me.
3.  The address book does not integrate with the mobile app, making the mobile app all but useless unless you've memorized all the internet ids of your PCs.  Otherwise, how do you connect with a PC you have previously set up?

It is a great product, but it lacks some simple usability features which would make it easier to use and to sell.

Getting address book from server to mobile app

Marshall Kass, User (Posts: 3)
Sep 27, 2020 10:09:14 am EDT
We are using the RU server to manage the address book we all share while on the primary network.  When out of the office, I cannot log into the RU server so:
1.  How do I maintain the address book sync on my laptop with my domain server when I travel?
2.  Based on #1, is there a way to sync the address books from the server while not on the internal (local) network?
3.  How am I supposed to use the phone or tablet if there is no address book associated with it?  Can I import address from an exported address book from the RU server?