Robert Guest's community posts

Hi Polina,

If I understand correctly voice chat is meant to be used when there is someone physically at the host location. My situation is I am connected to the host computer via RU. Local xxxx calls local yyyy (my phone at the host location). The host computer connected via VOIP and using jabber gives me the option to answer the call. I hear the caller of course because the sound from the host computer is being transferred to the remote computer via RU. They don't hear me because the mic on the remote computer is not being pushed to the host computer, or so it would seem.

I tried voice chat but that does not seem to allow me to have full control of the computer, which I need. After starting voice chat, I clicked the full control button in the options box, but I am not sure of that still leaves me in voice chat, or if has switched to full control outside of voice chat.

Very good question and maybe sound is all I can get. I noticed this morning my local computer seem to do what looks like a Windows 10 upgrade, so not when sound is played on my host computer, I can hear it on my local computer in the viewer.

What I was hoping for was to have a phone conversation. People can call me via jabber and I can answer the call on my host computer. I can hear them when they talk but they can't hear me. What would really be happening on that case is my local mic would have to transfer to my host computer. Maybe this is not possible.

Hi,

I am running Windows 10 1803 build 17134.1488 with RU host 6.12.2.0 Beta 2

I have a client computer running Windows 10 1909 build 18363.900 with RU viewer 6.10.10.0

I have enable sound capture but can't get any sound to carry from the host to the client.