Stephanie Wenburg's community posts
Bug : Can not use shift key on host computer
Stephanie Wenburg,
User (Posts: 1)
Sep 23, 2021 9:34:29 am EDT
Support level: Free or trial
This will sound weird, but I log into my computer for work (which I will call my host), I can not capital any letters. This is a problem because I'm in the accounting field and passwords need a capital letter. Also, I can't get any special characters either. This is with either of my shift keys and this only happens when I'm in my host computer. I can do everything without and a problem with my main work tower. I have tried refreshing everything on both ends. I have tested my keyboard, changed batteries, and check the USB connector for my keyboard. I do no idea what is going I I want to share this bug with others and see if I can help anyone else and bring this hick-up to the attention to the IT.