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Anyway to prevent constant "remote desktop connection" errors?
..., we will examine your logs and get back to you. Could you please clarify if you use the RDP-over-ID feature? If this is the case, please consider using the Full Control and View mode. Or you can connect to a remote PC directly using RDP through VPN. In some cases, there might be connection drop issues when using the RDP-over-ID feature. This is a known issue and we will be fixing this issue in the future, but unfortunately, no ETA can be given yet. Hope that helps.
Anyway to prevent constant "remote desktop connection" errors?
... March 2019 logs have a few more months if needed One thing I noticed is the connection IP address is sometimes 192.168.19.4 which would be correct and then sometimes 127.0.0.1 -- is this a local proxy thats interfering ? or could it be when the OpenVpn VPN is connected -- will be looking in top this also we use Kaspersky on the two machines that are having problems
Anyway to prevent constant "remote desktop connection" errors?
Author: john coleman. Also, the current host version is Version 6.10.5.0 the problem also occurred with previous versions. The affected machines have no problem maintaining a VPN connection on the same internet connection that is being used for the remote viewing.
Remote active directory
Author: snk-nick. If I have RU installed on a clients Domain Controller, am I able to add their AD structure to my viewer? Or is this possible in some other manner (besides running a VPN I guess).
Offline/Unknown Status
Author: Pauline. Hello Christopher, Thank you for your message. I recommend that you use Direct connection. It's the best option to use if your remote Hosts and the Viewer PC are on the same LAN or VPN. Here's a related article on connecting over LAN. If you want a direct connection to constantly show its status then go to Connection properties - Authorization. Select the Check online status for direct connections checkbox: You can read ...
Server Address Book missing
... sometimes network problems may affect how your remote connection works. "As a side note, I can only connect and see the online status of clients when I am on the same LAN as the server if my Viewer PC's network connection is routed through a VPN. For some reason it doesn't work from inside the network. When I'm using my cellular hotspot or another ISP or my VPN it works but I can't connect to the server domain address from inside the network. " This has something to do with your ...
Server Address Book missing
... and disabled signing in to the server so now my Viewer launches much faster. As a side note, I can only connect and see the online status of clients when I am on the same LAN as the server if my Viewer PC's network connection is routed through a VPN. For some reason it doesn't work from inside the network. When I'm using my cellular hotspot or another ISP or my VPN it works but I can't connect to the server domain address from inside the network. A side note to the side note; the only way ...
Direct connect arbitration
....mtl.iweb.com [184.107.1.122] 9 177 ms * 166 ms te8-4.dr7.mtl.iweb.com [184.107.1.38] 10 161 ms * 162 ms jobiworks.com [108.163.130.184] Trace complete. For some other services like router/NAS logins from the cloud or VPN services I use, in their automatic direct connection stuff, I'll start a ping to a client machine and pings will be 100-500ms for about 8 pings, and then drop to 12ms-23ms (depending on if using same ISP as me or the 'other' ISP in our town) as the ...
Just my feedback
... sink some hours into troubleshooting these issues (besides other conflicts, like computer availability for testing, frequently changed login passwords, changed users, powered off PC, etc), I just fallback to existing resources I have available (openvpn, neorouter, VNC, TV, [censored] , etc) and wait on new versions to try. I saw in one of the other forums that you have identified some server bugs and that a new release is imminent. I look forward to trying that new version and hopefully resolving ...
(public ID server) Connections Constantly Dropping
..., perhaps. Our servers can sustain far more load than they experience now so it is very unlikely that the time of day has any significance when it comes to servers themselves. "- It's a far less desirable configuration, but if I establish a VPN connection to this "worse" location, and connect to the remote station by local IP instead of Internet-ID, the issue is reduced (eliminated?)." Direct connection is a totally different thing than Internet-ID.