Community


Unable to login with NT security

Links used in this discussion
AnrDaemon, User (Posts: 28)
Nov 02, 2018 3:06:38 pm EDT
Support level: Free or trial
I've upgraded RU Host and viewer to 6.9.4.
Host is installed on a system that is not a domain member.
I revised the security settings for new install, and only have local Administrators group able to connect and use all features. The account I'm using to connect is a member of that group.
When trying to connect remotely, I see "Success audit" records in the local event journal, but the connection is denied as unauthorized.
Conrad, Support (Posts: 3049)
Nov 05, 2018 2:59:05 am EST
Hello,

Thank you for your post.

Did you enable and set up Windows security authorization method on the remote Host?
AnrDaemon, User (Posts: 28)
Nov 05, 2018 11:46:01 am EST
Support level: Free or trial

Conrad wrote:

Did you enable and set up Windows security authorization method on the remote Host?

I revised the security settings for new install, and only have local Administrators group able to connect and use all features. The account I'm using to connect is a member of that group.

AnrDaemon, User (Posts: 28)
Nov 05, 2018 11:55:12 am EST
Support level: Free or trial
The security setup looks like this: https://prnt.sc/leok1c
If I remove Administrators and add a dedicated group which I'm also a member of, it works.
https://prnt.sc/leoj16
Conrad, Support (Posts: 3049)
Nov 06, 2018 10:16:37 am EST
It looks like UAC is the reason.
AnrDaemon, User (Posts: 28)
Nov 06, 2018 11:31:48 am EST
Support level: Free or trial
wat
Conrad, Support (Posts: 3049)
Nov 06, 2018 11:50:39 am EST
Hello Anr,

The User Account Control on the Host computer might be causing this.  Try disabling the UAC and check if your setup works as intended.
AnrDaemon, User (Posts: 28)
Nov 06, 2018 7:23:11 pm EST
Support level: Free or trial
That means you're incorrectly building user token.

* Website time zone: America/New_York (UTC -5)