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Unable to Connect

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Douglas Hall, User (Posts: 1)
Nov 11, 2018 1:45:13 pm EST
Support level: Free or trial
Windows 10 Pro,  latest host and viewer versions.  Viewer immediatly disconnects attempting to login to host.
Keith Evans, User (Posts: 23)
Nov 12, 2018 12:46:11 am EST
Windows 10 Home no issue, was about to rollout a Pro upgrade to me units
Conrad Sallian, Support (Posts: 3053)
Nov 12, 2018 9:01:01 am EST
Hello Douglas,

Thank you for your message.

Please, locate and send us the Host log files for examination at support@remote-utilities.com . Here is how to find them https://www.remoteutilities.com/support/docs/host-log/
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