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MSI Configurator (configuration is not applying)

Anjo Bulaon, User (Posts: 2)

Jan 19, 2019 11:23:23 pm EST

version: both latest
viewer is installed in win10
host in win7

hi i am trying to create a custom host msi using MSI configurator but it seems that the output msi is still untouch. i am pretty sure that i followed the instructions carefully.

i already tried:
* using online and offline mode (legacy)
* all types of distribution
* clean uninstall (registry settings removed) the host before installing the preconfigured one
* install the preconfigured host to another win7 client

Conrad Sallian, Support (Posts: 3049)

Jan 21, 2019 12:16:09 pm EST

Hello Anjo,

Thank you for your message.

is still untouch

Could you please clarify what it is exactly that is not working? Was there any specific feature that you had configured and that didn't work after the Host installation?

Anjo Bulaon, User (Posts: 2)

Jan 21, 2019 3:20:52 pm EST

Support level: Free or trial

Conrad Sallian wrote:

Hello Anjo,

Thank you for your message.

is still untouch
Could you please clarify what it is exactly that is not working? Was there any specific feature that you had configured and that didn't work after the Host installation?

*all settings that i configured

Conrad Sallian, Support (Posts: 3049)

Jan 21, 2019 6:38:56 pm EST

Hello Anjo,

Could you please let us know what you specifically select in each configuration step. You can simply take screenshots and post them here. I'm especially interested in Step 3 and 4, and also the Host configuration step (provided you didn't select "Skip Host configuration settings" in step 4). Then we'll try reproducing the issue.

Looking forward to your reply.

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