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Install the host with internet restriction
remmote,
User (Posts: 3)
Aug 06, 2013 2:43:50 am EDT
Support level: Free or trial
Hello,
First of all, this software it’s great!! I’m impressed about speed and ease-of-use.
I just have a question: is it possible not to show the web page of remote utilities after installation? I’m trying to install the host on my pc at work, but because of internet restriction when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.
thanks
First of all, this software it’s great!! I’m impressed about speed and ease-of-use.
I just have a question: is it possible not to show the web page of remote utilities after installation? I’m trying to install the host on my pc at work, but because of internet restriction when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.
thanks
Conrad Sallian,
Support (Posts: 3049)
Aug 06, 2013 2:53:50 am EDT
Hello,
Thank you very much for the kind words. 8)First of all, this software it’s great!! I’m impressed about speed and ease-of-use.
Are you installing from a custom built one-click installer (prepared in MSI Configurator)?I just have a question: is it possible not to show the web page of remote utilities after installation? I’m trying to install the host on my pc at work, but because of internet restriction when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.
remmote,
User (Posts: 3)
Aug 06, 2013 3:02:46 am EDT
Support level: Free or trial
Yes, I prefere it as I can set up everything before the installationConrad Sallian wrote:
Are you installing from a custom built one-click installer (prepared in MSI Configurator)?
Conrad Sallian,
Support (Posts: 3049)
Aug 06, 2013 6:08:53 am EDT
Internet connectivity (and hence the website being displayed or not displayed) has nothing to do with successful one-click installation. The Host installs anyway - you can check that for yourself by opening the Windows Start menu or (if you selected not to install Start menu icons) by looking at the process list for that computer.when it tries to connect to the remote utilities website it prompts an error and the installation doesn’t finish correctly.
Hope that helps. Let me know if you need more assistance.
P.S. We'll soon replace opening the website with displaying a simple message window.
remmote,
User (Posts: 3)
Aug 06, 2013 11:14:32 am EDT
Support level: Free or trial
Thanks for your reply.
Actually it was giving me an error because the one-click exe for the installation wasn't able to open the browser (see image below).
I solved the problem by running the exe as the administrator.
Thanks for your help
Actually it was giving me an error because the one-click exe for the installation wasn't able to open the browser (see image below).
I solved the problem by running the exe as the administrator.
Thanks for your help
Conrad Sallian,
Support (Posts: 3049)
Aug 06, 2013 11:11:59 pm EDT
I see. Well, we'll eliminate that issue altogether when we replace the site opening in a browser with a simple message.
Anyway, thank you for bringing our attention to this issue.
Anyway, thank you for bringing our attention to this issue.
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