Community

I downloaded and am operational with no problems but want to get the free license key in order to test the viability for our operation for a while but its been about 6 hours now since I sent the form and still no email with key... how long does it take to get the license key?

I think it was near instant.  The standard "have you checked the spam folder"? still applies, though.

nope not in the spam folder and now its 8 hours and no key

ok i tried the recover lost key and it sent it immediately.

Polina Krasnoborceva wrote:

Hello Keith,

Thank you for your message.

Please clarify what email address did you use? We will check why the license key wasn't sent to your email.
You can send your email address to support@remoteutilities.com if it would be more convenient.

Looking forward to your reply.

hello thank you for responding... by using the "recover lost key " function i did get an immediate email reply with the key code... to the correct email address.  but i have not ever gotten the original email lol but as long as it works its all good thanks :)