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Lost my Internet IDs
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Support level: Free or trial
After couple of days i turned on my viewer and what I saw an error and then when I restarted my viewer I don't had my HOSTs any more on my viewer screen. I would like to get them back how do I do that
Hello,
Thank you for your message.
Automatic daily backups of address books are already enabled by default. The default location for your backups is: C:\Users\user_name\AppData\Roaming\Remote Utilities Files\backups\ (if you use Windows 7 or higher).
Here is a guide on how to restore your General address book from a backup: https://www.remoteutilities.com/support/docs/backing-up-address-books/#Restoring_an_address_book_from_a_backup
The same process can be used to restore any other address book for which you have a backup XML file.
Hope that helps.
Thank you for your message.
Automatic daily backups of address books are already enabled by default. The default location for your backups is: C:\Users\user_name\AppData\Roaming\Remote Utilities Files\backups\ (if you use Windows 7 or higher).
Here is a guide on how to restore your General address book from a backup: https://www.remoteutilities.com/support/docs/backing-up-address-books/#Restoring_an_address_book_from_a_backup
The same process can be used to restore any other address book for which you have a backup XML file.
Hope that helps.
Support level: Free or trial
I'm not able to find Appdata>Roaming>>>>>>>>>>>>
Please let me know any other way to recover it
Please let me know any other way to recover it
Hello,
Yes, the AppData folder might be hidden in your system by default. You need to enable Show hidden files and folders in your system first.
Here's a related article from Microsoft on how to do it: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
Hope that helps.
Yes, the AppData folder might be hidden in your system by default. You need to enable Show hidden files and folders in your system first.
Here's a related article from Microsoft on how to do it: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
Hope that helps.
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