Community


Legacy capture mode - explanations ?

ThomasP, User (Posts: 22)
Aug 12, 2019 8:08:28 am EDT
Hello,

For a lot cases, you ask to enable the Legacy capture mode ; can you explain what is the difference between legacy and standard mode ?

Legacy capture mode - explanations ? - 12 Aug 2019 08:07:59

Thanks.

Regards,
Thomas
Pauline, Support (Posts: 2868)
Aug 12, 2019 2:42:13 pm EDT
Hello Thomas,

Sorry for the late reply.

The difference between the legacy capture mode and the default mode is that different screen capture methods are used.

Hope that helps.
ThomasP, User (Posts: 22)
Aug 13, 2019 2:16:16 am EDT
Hello,

"This is 2 different modes", yes I known :')

But technically, what's the difference ?

Regards,
Thomas
Conrad Sallian, Support (Posts: 3049)
Aug 13, 2019 9:52:23 am EDT
Hello Thomas,

The difference between these two modes has to do with how screen capture is processed deep inside the operating system. Windows 8, 8.1 and Windows 10 require certain modifications to the mechanism. On the surface this difference just manifests itself in that check box that the user can check or uncheck to resolve problems with screen capture.

In most cases you should leave this checkbox the default (i.e. unchecked).

* Website time zone: America/New_York (UTC -5)