Community


"Maximize" remote window on remote host requires scrolling

moonslice, User (Posts: 23)
Sep 23, 2019 10:52:20 pm EDT
Support level: Free or trial
I'm not able to set the Maximize window for viewing the host to see the full remote host without having to scroll.

If you choose "maximize" in the upper right corner of the Remote Assistant screen, it should only maximize enough so it fills as much of the screen as possible without requiring scrolling on the remote screen to see everything.

As examples of how  that works, Maximize the screen of  [censored] or Cloudberry Remote Assistant. It adjusts the screen pixels and percent of zoom so that the whole remote window shows without having to scroll up/down or left/right to see everything.

Is there a solution to this? Or should I request this as a feature?

Thanks!!!
moonslice, User (Posts: 23)
Sep 24, 2019 3:24:05 pm EDT
Support level: Free or trial
I was able to figure it out after finding the hidden toolbar at the top of the host pc.

I had to choose 'stretch view' instead of 'full screen view'. I never tried that before
a) because I thought stretch would distort and stretch to fit.
b) I didn't realize there was a hidden toolbar at the top of the host screen where I could choose the view method.

I really like RU a lot so far.  :)
Conrad Sallian, Support (Posts: 3049)
Sep 24, 2019 3:58:06 pm EDT
Hello Jim,

Sorry for the late reply. Yes, there is a toolbar in the Full Control mode. By the way, we are going to make it more modern and prominent quite soon.

Let us know if you have other questions. Thanks.
moonslice, User (Posts: 23)
Sep 24, 2019 5:32:23 pm EDT
Support level: Free or trial
I hope that the toolbar still can be hidden so well. I love that it doesn't interfere with the top of open windows - that is a problem on  [censored] - even when it's minimized.

thanks for responding so quickly.
Conrad Sallian, Support (Posts: 3049)
Sep 25, 2019 6:28:16 am EDT
Hi Jim,

Yes, of course hiding the toolbar option will still be there :)

* Website time zone: America/New_York (UTC -5)