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MSI Configurator RMS Host configuration Single password greyed out

Russ Kennedy, User (Posts: 2)

Dec 12, 2019 9:05:31 am EST

When doing the MSI Configuration ,at the step that the Host Configurator is opened, the Single Password option is greyed out. When an install is run from that resulting EXE, there is no security configured on the installed host. Any ideas?

Pauline, Support (Posts: 2870)

Dec 12, 2019 3:11:38 pm EST

Hello Russ,

Thank you for your message.

Could you please clarify if you mean the Automatically generate Host password checkbox on Step 2 of the Configuration process?

MSI Configurator RMS Host configuration Single password greyed out - 12 Dec 2019 02:54:29

If this is the case, please note that the checkbox is active in case if you choose to generate a new Internet-ID code and send the generated credentials to your email address:

MSI Configurator RMS Host configuration Single password greyed out - 12 Dec 2019 03:03:18

Also please note, that if you have the Generate a new Internet-ID code and Send Internet-ID to email features enabled, then at the latest step of the configuration when setting up the settings for Host, the Single password option in the Authorization section will be inactive and greyed out, as the password is set to be automatically generated on Step 3 (like on the screenshots above):

MSI Configurator RMS Host configuration Single password greyed out - 12 Dec 2019 03:09:10

Hope that helps.

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