Community

MSI configurator

Links used in this discussion

Tom van den Broek, User (Posts: 1)

Jun 04, 2020 9:03:38 am EDT

Tried to generate a custom online MSI image. This did work great yesterday but today I get an Unknown Error Occured. Tried it on multiple computes, but the result is the same.

Also made a support ticket, but thought I might get a respons here faster.

Pauline, Support (Posts: 2870)

Jun 04, 2020 9:28:33 am EDT

Hello Tom,

Thank you for reporting this. We have managed to reproduce the issue and will try to implement a fix for it as soon as possible. Sorry for the inconvenience.

I have also replied to the ticket you've created. Please note that according to our Support Policy tickets have priority over community forum posts: https://www.remoteutilities.com/about/support-policy.php

I'll keep you updated on the issue.

Pauline, Support (Posts: 2870)

Jun 04, 2020 12:06:59 pm EDT

Hello Tom,

This is to inform you that we have managed to fix the issue and the MSI Configurator works as expected.

Please let us know if you have more questions. We're happy to assist!

Submit a reply

^* Website time zone: America/New_York (UTC -5)