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Multiple monitors not recognized.

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Michael Katz, User (Posts: 1)

Jun 14, 2020 12:11:52 pm EDT

I am using Host version 6.10.10.0 (69110)
I am using Viewer version # 6.10.10.0
The viewer recognizes 2 of three monitors.
I have a choice of Monitor 1,2 , 5 or entire desktop. Number 5 shows shows a blank screen.

The host machine has 3 monitors numbered 1,2 & 3.
What di I have to do?
Thank you.

Conrad Sallian, Support (Posts: 3049)

Jun 14, 2020 4:12:39 pm EDT

Hello Michael,

Thank you for your message.

Solutions listed on this page may help with this issue https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/

Hope that helps.

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