Community


Not allowing login during certain hours

Links used in this discussion
john Randal, User (Posts: 123)
Sep 11, 2020 6:32:29 pm EDT
Is there a way to restrict a user from connecting to there computer during certain hours?
john Randal, User (Posts: 123)
Sep 13, 2020 4:37:02 pm EDT
I guess no reply means NOT POSSIBLE?
Pauline, Support (Posts: 2886)
Sep 14, 2020 3:44:03 pm EDT
Hello John,

Thank you for your message.

Please note that we provide technical support in the EST timezone; from 9:00 am to 5:00 pm, Monday to Friday only. For more information please see our Support Policy.

Is there a way to restrict a user from connecting to there computer during certain hours?

Unfortunately, there's no such feature that would allow restricting access to a remote Host during certain hours yet. However, you might consider using the Ask User Permission feature in case if you want to restrict access to the Host machine during the hours when someone else is using the remote machine.
In addition, please note that for spontaneous support when you don't need the Host machine to be accessible 24/7, you can also use the Agent module or simply use the Stop Host command from the tray icon menu.

Hope that helps.

* Website time zone: America/New_York (UTC -5)