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Hello Gav,

Thank you for your message.

Could you please clarify if you tried using this form to generate a free license key? If this is the case, please make sure that the email did not get into your spam folder.

In addition, please try using this License Key Recovery Form - this way you will automatically get an email with all of the license keys associated with your specified email address.

Hope that helps.

Secure Space Storage wrote:

I also did not receive the email when I used the form to generate a free license key and also when I try the license key recovery form.  I know my email is working, so is there another way to get a key?  Thanks.

Hello,

It could possibly be a mail error issue. In order to figure it out we must know the email address to look up the mail logs.

You can send us your email address to support@remoteutilities.com and we'll look up the logs for you.

Thanks.