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Yellow Icon in Viewer

Aaron Shaffer, User (Posts: 4)
Nov 25, 2020 8:10:08 pm EST
Support level: Pro
What does this yellow icon in the viewer mean? I am able to connect ok and do not see a problem, but the yellow icon suggests that something is wrong.

Yellow Icon in Viewer - 25 Nov 2020 08:09:32
Conrad Sallian, Support (Posts: 3049)
Nov 26, 2020 3:58:08 am EST
Hi Aaron,

The yellow exclamation sign notifies the user that the respective remote Host version is outdated relative to the Viewer version. For example if Viewer is version 6.10.10 and a remote Host is 6.9 , the sign will be shown for the respective Host icon.

Note that the sign only shows if the Host version is outdated as compared with the Viewer's. So it isn't shown if you have the same outdated version on both ends. For instance, the current stable version is 6.10.10. If you have version 6.9 installed on both Viewer and Host end the sign won't be shown. In order to know for sure that you have an outdated version you should visit our website or just enable checking for updates in Viewer options.  

Hope that helps.
Aaron Shaffer, User (Posts: 4)
Nov 26, 2020 6:59:18 am EST
Support level: Pro
That definitely helps! Thank you
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