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how to completely hide (remove) the "host" tray icon

marco, User (Posts: 37)

Mar 30, 2021 3:32:38 am EDT

Hi all,
I see that I can hide the "host" tray icon menu.
But, is there a way to remove that icon (not only the menu) from the system tray, without affecting the functionalities?
thanks
mf

Pauline, Support (Posts: 2946)

Mar 30, 2021 5:44:28 pm EDT

Hello Marco,

Thank you for your message.

We've discontinued the feature to hide the Host icon starting version 6.3.0.4 for security reasons - the Host icon is persistent in the system tray, so the user at the remote machine can always easily identify if Host is running or if there's a tech currently connected to their Host. Sorry for the inconvenience.

Please let us know if you have other questions.

marco, User (Posts: 37)

Mar 31, 2021 2:05:57 am EDT

Support level: Free or trial

ok thank you Polina
have a good day
marco

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