Community

« Back to Windows version

The meaning of exclamation mark beside my connection

Links used in this discussion
Kevin, User (Posts: 2)
May 23, 2021 11:47:04 pm EDT
Support level: Free or trial
What is the meaning of this exclamation mark beside the connection I have with this remote computer?
Attached Files
The meaning of exclamation mark beside my connection
Conrad Sallian, Support (Posts: 3049)
May 24, 2021 6:02:15 am EDT
Hello Kevin,

This mark means that the Host's version is older than the Viewer's. In other words, it shows version mismatch between Viewer and Host.

Note: this doesn't necessarily mean that your Viewer is the newest version. In order to be sure that there is no version mismatch between Viewer and Host AND both are upgraded to the latest version, you should first update Viewer and then Host/Hosts.

Here is an update guide https://www.remoteutilities.com/support/docs/updating-remote-utilities/
Kevin, User (Posts: 2)
May 24, 2021 7:56:31 am EDT
Support level: Free or trial

Conrad Sallian wrote:

Hello Kevin,

This mark means that the Host's version is older than the Viewer's. In other words, it shows version mismatch between Viewer and Host.

Note: this doesn't necessarily mean that your Viewer is the newest version. In order to be sure that there is no version mismatch between Viewer and Host AND both are upgraded to the latest version, you should first update Viewer and then Host/Hosts.

Here is an update guide https://www.remoteutilities.com/support/docs/updating-remote-utilities/

Thanks!
Submit a reply

* Website time zone: America/New_York (UTC -5)