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Backup of My clients

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Ashish Tiwari, User (Posts: 1)
Nov 25, 2021 10:38:53 am EST
Hey,
I have a lot of my clients to whom i am connected to by the help of your software but i need to Re-install windows in my laptop and if i do that all the software in my laptop will be removed including this one.
I need to know is there any way to backup all those clients so that after reinstalling this software i can get all my clients without adding them one by one by that internet ID.
Pauline, Support (Posts: 2868)
Nov 25, 2021 11:33:52 am EST
Hello Ashish,

Thank you for your message.

Of course, you can backup your address book manually as described in this tutorial or simply copy the existing backup files from the following folder: C:\Users\user_name\AppData\Roaming\Remote Utilities Files\backups\. Please note that automatic daily backups are enabled by default and include your General address books and any custom address books.

After you've reinstalled your Windows OS and Viewer, you can restore your address book from the pre-saved backup file following this tutorial.

Hope that helps.

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