Community

« Back to Windows version

Problems with MSI configurator

Søren Abildtrup, User (Posts: 1)
Jan 02, 2022 8:47:01 am EST
Support level: Starter
Hi.
I've been using Remote Utilities for a while now and has been very satisfied and impressed with the program.
But now it has started to give me some problems. Long story short!
Was running viewer 7.0.2.0 for some time without problems.
Upgraded to version 7.1.0.0 and still working.
Upgraded to version 7.1.1.0 but now it stops working!

Downgraded again to version 7.1.1.0 but still not working!
Downgraded again to version 7.1.0.0 but still not working!
Downgraded again to version 7.0.2.0 and now it's running normal again!

When I write not working it means that the MSI configurator is not working, to be more specific the online configuration is greyed out!

Hope this helps in solving the issue.

Sincerely and happy new year
Søren Abildtrup


My computer/network data:

OctalCore AMD Ryzen 7 3700X, 4400 MHz (44 x 100)

4 pieces Corsair Vengeance LPX CMK32GX4M2D3600C18, 64 GB total

ASRock X570 Extreme4, latest BIOS

DirectX DirectX 12.0

Internet Fiberoptic line 200Mbit up and 200Mbit down

Plenty of SSD space
Attached Files
Problems with MSI configurator
Conrad Sallian, Support (Posts: 3049)
Jan 03, 2022 8:45:28 am EST
Hello Søren,

Thank you for your message.

When I write not working it means that the MSI configurator is not working, to be more specific the online configuration is greyed out!

The Online configurator will not work for free license users. This is a preventive measure to reduce the abuse of the program (namely, the digital signature since the output file returned by our server is digitally signed) by malware builders.

We understand everyone's frustration but that was necessary. The Online option now only works with the paid version.

Also, I recommend that you always use the latest version available. As of this writing (Jan 3, 2022) it's version 7.1.1.0.

Thanks.
Submit a reply

* Website time zone: America/New_York (UTC -5)