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User status update

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Werner Schoenthal, User (Posts: 16)

Jan 29, 2022 8:28:31 am EST

Hello,
I upgraded my Remote Utilities license to Starter.
In the community my user status is still "Free or Trail"
Thanks,
Werner

Conrad Sallian, Support (Posts: 3049)

Jan 30, 2022 2:55:12 pm EST

Hi Werner,

On your account page you can add your license key. It will be recognised by the website and your support status will be set accordingly.

Hope that helps.

Werner Schoenthal, User (Posts: 16)

Jan 30, 2022 3:26:09 pm EST

Support level: Starter

Hello Conrad,

Thank you very much for your reply.
I'm sorry, but where can I find my account login page?

In Viewer 7.1.2.0 I was able to successfully register my Remote Utilities Starter license key.
I was also able to setup a own RU-Server, but official Remote Utilities ID-Servers are better.

Best Regards,
Werner

David Silvera, User (Posts: 17)

Jan 31, 2022 1:29:53 am EST

Support level: Pro

Werner Schoenthal wrote:

Hello Conrad,

Thank you very much for your reply.
I'm sorry, but where can I find my account login page?

Hi Werner,

Account login page is here: https://www.remoteutilities.com/support/customer.php
Or in the menu at the top of this website go to Support --> Customer Area.

Hope this helps.

Werner Schoenthal, User (Posts: 16)

Jan 31, 2022 4:47:30 am EST

Support level: Starter

Hi David,

Thank you very much for the link to the account login.
I was able to update my support level right now.

Best Regards,
Werner

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