Community


PUA:Win32/Puamson.A!ml

Links used in this discussion
Norton Fern, User (Posts: 1)
Jul 20, 2022 12:14:38 pm EDT
Support level: Free or trial
Windows Defender is now detecting the host file version 7.1.5.0 download and rfusclient.exe with PUA:Win32/Puamson.A!ml.  Using Windows 10 64 bit version 21H2 (Build 19044.1826) and RU Viewer 7.1.5.0.
Pauline, Support (Posts: 2869)
Jul 20, 2022 2:21:53 pm EDT
Hello Norton,

Thank you for your message.

We will submit a false positive report to Microsoft with regards to this issue. Please note, that new false positive detections are usually expected when there is a new version out. It takes a few days or even couple of weeks before a/v software learns to recognize new files as harmless. Unfortunately, we don't have much control over this process.

Meanwhile you can add the Host installation folder C:\Program Files (x86)\Remote Utilities - Host\ to the Windows Defender exception list as described here.
In addition, you can also submit a false positive report to Microsoft here as it usually helps to speed up the process of removing false positive detections.

Please let us know if you have more questions.

* Website time zone: America/New_York (UTC -5)