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Several times a week, the Viewer crashes with a run time error. There is a windows that pops up with the error code, but it goes away too fast for me to write the info down. But here are the two entries entered into Windows Event Viewer:

First:
Faulting application name: rutview.exe, version: 7.1.7.0, time stamp: 0x631143fa
Faulting module name: rutview.exe, version: 7.1.7.0, time stamp: 0x631143fa
Exception code: 0xc0000005
Fault offset: 0x0001093e
Faulting process id: 0x0x30A4
Faulting application start time: 0x0x1D90274AC8B3822
Faulting application path: C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe
Faulting module path: C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe
Report Id: 9b682992-fbb8-401f-97fe-6810947d6c0c
Faulting package full name:
Faulting package-relative application ID:

Followed by:
Faulting application name: rutview.exe, version: 7.1.7.0, time stamp: 0x631143fa
Faulting module name: rutview.exe, version: 7.1.7.0, time stamp: 0x631143fa
Exception code: 0xc000041d
Fault offset: 0x0028eee9
Faulting process id: 0x0x30A4
Faulting application start time: 0x0x1D90274AC8B3822
Faulting application path: C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe
Faulting module path: C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe
Report Id: c74c75ee-0477-4d08-9260-bc3dec6ed499
Faulting package full name:
Faulting package-relative application ID:

Yes, it is a specific action. It is when I click the red X to close the app. That is the only time I've seen it happen. But the frequency of it happening is random, it doesn't happen all the time.