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dose remote affect the client

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Roy Fisher, User (Posts: 1)
Dec 14, 2022 11:17:19 am EST
Support level: Free or trial
hi
i want to know if when i login in to take remote control of my clients desktop will it stop them from working on there day to day duties

as i dont want to stop them from working as i want to work in the background

want to know this before i buy this
Pauline, Support (Posts: 2870)
Dec 14, 2022 4:24:50 pm EST
Hello Roy,

Thank you for your message.

Yes, when you connect to a remote Host using the Full Control connection mode, your actions take over the remote Host machine, so it does, unfortunately, interrupt the remote use from working.
However, there are some other connection modes that do not interrupt remote user and do not take over the control from them when used. For example, you can use File Transfer, Terminal, Task Manager, Remote Registry and Execute connection modes without interrupting the remote user.

Please let us know if you have more questions.

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