Hello Michael,
Thank you for your message.
Have you already set up an
Internet-ID connection as described in
this guide? Please note that connecting to a remote Host over the Internet and over LAN requires some additional set up. If your Host doesn't have an Internet-ID code yet, please refer to the guide above to set up your Internet-ID connection.
If you've already set up Internet-ID connection for your Host, but still can't connect to it, please try the solutions suggested in
this troubleshooting guide.
If none of the above helps to resolve the issue, please let us know.
Hope that helps.
