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Printer Not Working

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Gaz Denson, User (Posts: 26)

Jan 19, 2024 9:53:46 am EST

I just updated to the latest version of Host and Viewer and now Priniting doe snot work

When I go to print Remote Ultilites Printer is not shwoing in the list of printers.

This has previously worked flawlessly.

I updated the Host with teh normal "Simple Update".

Again, this has never been an issue before.

Help appreciated as Print to PDF, then emailing me the PDF and then printing said PDF is adding far too much time to a job that should be instant

Thanks

Pauline, Support (Posts: 2869)

Jan 19, 2024 1:29:21 pm EST

Hello Gaz,

Thank you for your message.

Could you please try reinstalling the Remote Printer Driver? You can do so by navigating to the Host Settings -> Driver tab and clicking the Install button. After this, please restart your Host and see if it work for you now.

Hope that helps.

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