I've downloaded the latest Windows versions of the host and viewer and just have one question. Whilst I can capture screens from the host to the viewer, and also any sounds (i.e. sounds heard through the host's speakers), I can't see anyway to capture any sound from the microphone.
For example, if the user on the host machine talks into the microphone during a support "Video and Voice Call", is there any way of recording on the viewer what the host is saying to their microphone? I appreciate I can hear what is said on the host's microphone on the viewer in real time during the call, but on the viewer there doesn't appear to be anyway of recording (to a file) what they are saying to the host's microphone.