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McAfee indicates that rutserv.exe contains a threat

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andrew dawson, User (Posts: 1)

Sep 05, 2024 8:52:38 pm EDT

I was just installing the latest posted version of Host (Version 7.2.2.0. Released October 30, 2023.) and it processed but at the end McAfee quarantined rutserv.exe indicating that it contains threat ti!760E2FD3E571.

Does anyone know if this is reporting a valid threat? What is causing the catch?
I have not unquarantined this file as yet - but want to know either from the community or Remote Utilities whether this is a known and benign issue or how to get a version that will pass the scanning threat.

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McAfee indicates that rutserv.exe contains a threat

Conrad Sallian, Support (Posts: 3013)

Sep 06, 2024 2:34:43 am EDT

Hi Andrew,

Thank you for your message.

We will check it out and send a false positive report to McAfee. Please, note that it may take a while before they remove the detection.

These KB articles may also be helpful:

https://www.remoteutilities.com/support/kb/remote-utilities-is-mistakenly-detected-as-malware/

https://www.remoteutilities.com/support/kb/rfusclient-exe-and-rutserv-exe-what-are-they/

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