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Dialog cannot be moved or terminated.

Andreas Lehmann, User (Posts: 23)

Sep 26, 2024 4:48:10 am EDT

Remote utilities has been installed. This software can be used to access your computer remotely.

This dialog cannot be closed. The display window cannot be moved either.

Installed version: 7.5.1.0

Is there a workaround here?

TY

Andreas

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Conrad Sallian, Support (Posts: 3074)

Sep 26, 2024 1:14:54 pm EDT

Hello Andreas,

Thank you for your message. This button should be clicked on the remote side, just once. For PRO license users, the window can also disappear after a 10-minute timeout.

Or do you mean that the window doesn’t go away even if the remote user clicks the OK button?

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