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[ Closed ] [Resolved] Remote desktop size

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Christopher Parkes, User (Posts: 3)

Sep 29, 2024 3:14:32 pm EDT

When I access our PC the desktop size is too large and has horizontal and vertical scroll bars. Is there a way to make the desktop fit? Many thanks.

Conrad Sallian, Support (Posts: 3013)

Sep 29, 2024 3:24:57 pm EDT

Hello Christopher,

Thank you for your message.

Use the 'Stretch' option Connection properties > Mode. You can also change the view mode on the fly during a remote session by using the drop down menu 'Additional commands' on the Full Control mode toolbar.

I.e. the stretch option works as a 'shrink' option when remote resolution is greater than the local resolution.

Hope that helps.

Christopher Parkes, User (Posts: 3)

Sep 29, 2024 3:28:32 pm EDT

Support level: Free or trial

Conrad Sallian wrote:

Hello Christopher,

Thank you for your message.

Use the 'Stretch' option Connection properties > Mode. You can also change the view mode on the fly during a remote session by using the drop down menu 'Additional commands' on the Full Control mode toolbar.

I.e. the stretch option works as a 'shrink' option when remote resolution is greater than the local resolution.

Hope that helps.

Thank you so much.

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