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yaek k, User (Posts: 3)

Jun 27, 2015 3:26:17 pm EDT

Hello:

I have a doubt about this help:

"I'm connecting over the Internet to provide spontaneous support"
https://www.remoteutilities.com/support/docs/connecting-using-agent/

Step 5 say: "A password prompt will appear. Enter the access password "

It refers to the password of the remote computer (step1)?

Thanks in advance

Conrad Sallian, Support (Posts: 3049)

Jun 27, 2015 3:42:48 pm EDT

Yes. You set the password during Host installation. If you skipped that, however, you can also set the password later in the Host's security settings.

Hope that helps.

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