Community


RU Server can not connect

Larry Beswick, User (Posts: 2)
Sep 09, 2015 10:40:57 am EDT
Support level: Free or trial
I installed and configured RUServer about 2 weeks ago
It worked fine for a couple of days, then it would not connect.  I finally uninstalled it, cleaned up the computer, rebooted and re-installed.   It worked fine for a couple of days, then it stopped connecting again. I tried doing the same procedure as before to no avail.  No matter what I do I get the error message.  "Connection error occurred.  Error code 0."  Where am I doing wrong?
Conrad Sallian, Support (Posts: 3049)
Sep 09, 2015 1:39:36 pm EDT
Hello Larry,

Looks like a port conflict. Make sure that the port that you use for RU Server (in the RU Server Admin Console -> File -> Network settings) is not also used by another software or service.

* Website time zone: America/New_York (UTC -5)